Frequently Asked Questions
Everything you need to know about Marena's medical-grade compression garments and your order.
How do I determine the correct size for my compression garment?
To ensure maximum clinical effectiveness, we recommend using our detailed size guide found on each product page. Use a soft measuring tape to measure your bust, waist, and hips, then compare them to our specific charts as medical compression fits tighter than standard shapewear.
What is the typical shipping time for domestic orders?
Standard orders are typically processed within 1-2 business days. Once shipped, domestic delivery usually takes between 3 to 7 business days, depending on your location and the shipping method selected at checkout.
What is your return and exchange policy?
We accept returns on unworn garments in their original packaging within 30 days of purchase. Due to the medical nature of our products, garments that show signs of wear, stains, or odors cannot be returned for hygiene reasons.
How should I care for my Marena compression wear to ensure it lasts?
To maintain the integrity of the fabric, we recommend hand washing or machine washing on a cold, gentle cycle. Always air dry your garments; do not use a dryer or bleach, as high heat can break down the medical-grade elastic fibers.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options through PayPal, Apple Pay, and Google Pay for your convenience.
Are Marena garments suitable for post-surgical recovery?
Yes, Marena is a global leader in post-operative compression. Our patented TriFlex fabric is designed specifically to provide consistent compression, improve circulation, and support the healing process following aesthetic or medical procedures.